For best service, please call the phone number listed on your Debit MasterCard or on your statement. You may also use the form below to contact Optum Financial Services electronically.

If you are unable to locate your statement or Optum Debit MasterCard, you may call Customer Service as follows:

  • Account holders with an Optum eAccess, eSaver, or eInvestor HSA: 1-866-234-8913

  • Account holders with Wells Fargo Health Savings Accounts: 1-844-326-7967

  • Account holders with all other types of Optum accounts: 1-800-243-5543

  • Employers with Wells Fargo Health Savings Accounts: 1-866-988-2006

  • Sales: Health Plans, Employers and Brokers: 1-866-427-6804


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Health savings accounts (HSAs) are individual accounts offered by Optum BankSM, Member FDIC, and are subject to eligibility and restrictions, including but not limited to restrictions on distributions for qualified medical expenses set forth in section 213(d) of the Internal Revenue Code. State taxes may apply.

Flexible spending arrangements (FSAs) and health reimbursement arrangements (HRAs) are administered by OptumHealth Financial ServicesSM and are subject to eligibility and restrictions.

This communication is not intended as legal or tax advice. Please contact a competent legal or tax professional for personal advice on eligibility, tax treatment, and restrictions. Federal and state laws and regulations are subject to change.